PC Hardware
1.1 Identifying motherboard components
1.1.2 Identify the connectors names in a motherboard - 2
1.1.3 Identify the components of an ATX (Micro ATX) motherboard -1
1.1.4 Identify the components of an ATX (Micro ATX) motherboard -2
1.1.5 Identifying the display connector types
1.1.6 Identify the SATA2 connectors in a motherboard (hotspot)
1.1.7 Identify the PCI slots in a motherboard (hotspot)
1.1.8 Identify the CMOS battery in a motherboard (hotspot)
1.1.9 Identify the 24-pin ATX power connector in a motherboard (hotspot).
1.2 Identifying DDR2/3 , SODIMM , and other memory modules
1.3 Identifying the features of memory types (such as DDR3 , DDR2 etc.)
1.4 Identifying features of CPU cooling types.
1.5 Identifying the different connector types.
1.6 Identify the different USB connector types.
1.7 Identify the components of Mini ITX motherboard
1.8 Identify the components of Micro ATX motherboard
1.9 Identifying DDR3 DIMM and inserting it into a motherboard slot
1.10 Identify the graphics card and insert it into appropriate slot on the motherboard
1.11 Installing SATA hard drive to appropriate slot on the motherboard
2.1 Identifying Base-T Ethernet standards (such as 802.2e , 802.3i etc. ) and their names
2.2 Arrange the color codes of the T568B connector in the correct order.
2.3 Identifying the fiber connector types (such as ST , SC, FC etc)
2.4 Identifying the port numbers of a TCP/IP protocols.
2.5 Identifying certain features of TCP/IP protocols (such as HTTP, SMTP etc.)
2.6 Identifying functions of Ipconfig labels (such as ipconfig , ipconfig/all etc.)
2.7 Identify the private IPv4 address.
2.9 Identifying characteristics of Internet WAN technologies
2.10 Identifying the network characteristics managed by QoS (such as Bandwidth , Jitter etc.)
2.11 Identifying twisted pair cable types( such as CAT3 , CAT5 etc.) with their speeds
2.12 Compare shielded vs unshielded twisted-pair cables
2.13 Identifying the IPv6 link local address
3.1 Accessing special keyboard functions with the Fn key.
Printers
4.1 Identify the basic components of a Laser printer
4.1.2 Identify the laser printer components - 2
4.1.3 Identify the laser printer components - 3
4.2 Identifying the characteristics of various printer types (such as Laser , Inkjet etc.)
4.3 Identifying features of Laser printer components
4.4 Identifying features of laser printing process (such as cleaning, writing etc)
Operating Systems
5.1 Identifying features (such as Aero , Bit-locker , etc.) of windows OS
5.2 Identifying the features of networking command tools (such as Copy, SFC etc.)
5.3 Identifying the Processes tab function of Windows Task Manager in Windows 7/8 PC.
5.4 Identifying the options to open Local Users and Groups (Local) window in Windows 7/8 computer.
5.5 Identifying functions of “User and Groups” options in windows 7 PC
5.6 Identifying the features of NTFS permissions and Share permissions .
5.7 Identifying the System action resulting from different combinations of the duplex and speed modes.
5.8 Identifying the Recovery Console command tools and their respective features
5.9 Identifying the MSCONFIG options and their respective functions/features
5.10 Identifying the features of File attributes ( such as Read-Only , System(S) etc.) .
5.11 Identifying the windows OS “Power Options” and their features.
5.12 Identifying the features of File system types (such as FAT16 , FAT32 etc.)
5.13 Identifying the characteristics of Operating System Administrative tools
5.14 Identifying the certain features of Command line utilities ( such as MSCONFIG, MMC) of Windows OS
5.15 Identifying unique features of Windows OS types
5.17 Identifying the display standards of Windows OS and their resolutions
5.19 NTFS permissions and Share permissions
5.19.2. To change read only attributes on files and folders
5.19.3. To set, view, change, or remove file and folder permissions
5.20 User account creation , configuration and authentication
5.20.1. Creating a new user account
5.20.2. To change user account password
5.20.3. To change user account control settings
5.20.4. To change the user account type
5.20.5. Removing user accounts
5.21 Configuring windows 7 power options
5.22 Configuring windows 7 updates settings
5.22.1 Turing ON/OFF recommended updates.
5.22.2. Turning ON/OFF automatic updates.
5.23 Configuring Local Security Policy
5.23.1 Setting Account lockout policy
5.23.2 Setting Password policy
5.24 Configuring hardware settings using Device Manager
5.25 Disabling Startup Programs in Windows 7
5.26 Troubleshooting startup issues using Bootrec.exe tool in windows RE (Recovery Environment)
5.27 Windows 10 Labs
5.28.1 Disabling start up program
5.28.2 Connecting to remote desktop
5.28.3 Changing the refresh rate
5.28.4 Changing sleep settings of Current Active Power Plan in Settings app
5.28.5 Creating new user account
5.28.6 Changing user account control settings
5.28.7 Changing user account password
5.28.8 Removing user account
5.28.9 Changing user account type
5.28.10 Creating a system image backup of Windows 10
5.28.11 Setting up and uploading files to OneDrive in Windows 10 
5.28.12 Backup files to another drive in Windows 10
5.28.13 Restore the files backed-up before in Windows 10
5.28.14 Formatting hard drive in Windows 10
5.28.15 Turning On/Off BitLocker for Data Drive in Windows 10
5.28.16 Installing/Updating graphic card driver in Windows 10
Windows 10 Labs
6.1 Disabling start up program in Windows 10
6.2 Connecting to remote desktop in Windows 10
6.3 Changing the refresh rate in Windows 10
6.4 Changing Power Plan Settings in Windows 10
6.5 Creating new user account in Windows 10
6.6 Changing user account control settings in Windows 10
6.7 Changing user account password in Windows 10
6.8 Removing user account in Windows 10
6.9 Changing user account type in Windows 10
6.10 Creating a system image backup of Windows 10
6.11 Setting up and uploading files to OneDrive in Windows 10
6.12 Backup files to another drive in Windows 10
6.13 Restore the files backed-up before in Windows 10
6.14 Formatting hard drive in Windows 10
6.15 Turning On/Off BitLocker for Data Drive in Windows 10
6.16 Installing/Updating graphic card driver in Windows 10
Microsoft Teams Labs
7.1 Creating a team using Microsoft Teams
7.2 Joining a meeting using Microsoft Teams
Security
8.1 Identifying Security threat features - 1( such as Malware , Spyware etc.)
8.2 Identifying Security threat features - 2 ( such as Viruses , Worms etc.)
8.3 Identifying functions of digital security methods (such as Antivirus , Firewall etc.)
8.4 Identifying various features of physical security methods (such as Tokens , Biometrics etc.)
8.5 Identifying various features of data destruction/disposal methods ( such as Low level format , Standard format etc.)
8.7 Disabling SSID broadcast using the simulator.
8.8 Enabling the MAC address filtering in the WAP device.
8.9 Configure security encryption to WPA 2 with pass phrase
8.10 Pinging to DHCP server
8.11 Configuring Wireless Security on an Access Point (WEP)
Mobile Devices
9.2 Steps to configure Email on android and iphone devices
9.3 Identifying the features of mobile devices (such as ARM , Bluetooth etc.)
9.4 Identifying basic features of mobile operating system ( such as ACPI , OSPM etc.)
9.5 Connecting smart phone to a wireless network
9.6 Connecting smart phone to PoP3 email server
Troubleshooting
10.1 Identify the troubleshooting tools
10.2 Identifying the functions of various troubleshooting tools ( such as Fixmbr , Fixboot etc.)
10.3 Identify the networking troubleshooting command
10.5 Configuring IP address, subnet mask, default gateway statically on a Windows client
Appendix
11.1 Installing PATA/IDE drives
11.2 Installing SATA drive
11.3 SCSI drives
11.4 Inserting a memory card and reading its contents
11.5 Degaussing a CRT
11.6 Changing the relative position of the second monitor and changing its resolution to match native resolution
11.7 Stripping and terminating RJ-45 connector
11.8 Installing laptop memory
11.9 Replacing a laptop hard drive
11.10 Using a wireless toggle switch on a laptop to enable the NIC
11.11 Inserting and removing a PC Card (Card Bus or Express Card)
11.12 Using a docking station.
11.13 Replacing the laptop battery
11.14 Flashing the laptop’s BIOS
11.15 Installing and sharing a printer and then testing its functionality
11.16 Changing the toner cartridge.
11.17 Troubleshoot hard drives and RAID arrays with appropriate tools
11.18 Troubleshoot printers with appropriate tools
11.19 Troubleshoot, and repair common laptop issues while adhering to the appropriate procedures
11.20 Troubleshoot common problems related to motherboards, RAM, CPU and power with appropriate tools
11.21 Troubleshoot common video and display issues
11.22 Inserting DDR3 DIMM into a motherboard slot
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